BUILDING MANAGEMENT

By choosing H&T Building Management, you can be assured that your community is
maintained to the highest standard with our customised packages that cover everything. Our
top priority is to maximise the quality of lifestyle your building affords and ensure optimal
property resale value for owners.

To ensure that the whole building management operation functions seamlessly, you will
receive a dedicated and experienced building manager and a 24/7 Help Desk. Your building
manager will work closely with the executive committee as well as other stakeholders to
supervise your tailored solutions.

Our understanding team, will provide an effortless process and we will work with you to
understand your requirements and the needs of your residents. This also ensures that our
customised approach remains compliant and runs efficiently.

Facilities Management & Maintenance

H&T Facilities Management ensures that the safety, maintenance and cleanliness standards
of your building are consistently high. Our professional services enable residents to
thoroughly enjoy the lifestyle that their building affords them.

• Ensure all building facilities are looked after and maintained
• Report any building issues and provide advice to rectify these issues
• Ensure by-laws and rules for the building and properties are adhered to
• Supervise contractors
• Organise cleaning services for the building
• Manage keys, access cards and security systems
• Communicate with residents on all building matters, such as fire inspections, building cleaning or building shutdown

Defects Process

Our defects process is implemented pre-settlement through to post-settlement to ensure any
complaints and costs are minimised and clients’ satisfaction and the overall success of your
development is achieved.

• Compile building defects and report to the builder and associated parties
• Ensure all defects reported are well looked after
• Work with the builder, residents and owners to address defects in a timely manner
• Deliver an after defects report and feedback

Concierge Services

Our concierge team is carefully recruited based upon their affable character and proactive approach. We ensure that building residents receive assistance in a friendly and professional manner.

• Welcome residents and guests to the building
• Provide security to the building by controlling the key and access system
• Assist residents of the building with their queries
• Assist the building manager
• Control the delivery or pick-up of furniture and goods